Privacy Policy for FOIS: Flavour of Indian Spice (a Brand of Ram Sharan Das Agro)

At FOIS: Flavour of Indian Spice, your privacy is important to us. This Privacy Policy explains how we
collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect: We collect personal information when you visit our website, create an account,
place an order, or contact us for customer support. The personal information we may collect includes
your name, email address, mailing address, phone number, and payment information. We may also collect
non-personal information such as your IP address, browser type, and pages visited on our website.

Comments: When visitors leave comments on our website, we collect the data shown in the comments
form, and also the visitor’s IP address & browser user agent string to help spam detection.

Media: If you upload images to the website, you should avoid uploading images with embedded
location data (EXIF GPS) included. Visitors to the website can download and extract any location
data from images on the website.

Cookies: We use cookies and other tracking technologies to improve your browsing experience
on our website. Cookies are small data files that are stored on your device when you visit our website.

We use cookies to remember your preferences, analyze website traffic, and personalize your experience.

Embedded Content from Other Websites: Articles on this site may include embedded content
(e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way
as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking,
and monitor your interaction with that embedded content, including tracking your interaction
with the embedded content if you have an account and are logged in to that website.

Use of Information: We use your personal information to fulfill your orders, provide customer support,
and improve our services. We may also use your information to send you marketing communications,
such as newsletters or promotional offers. You can opt-out of marketing communications at any time by
clicking the “unsubscribe” link in the email. We do not sell, rent, or share your personal information with
third parties except as necessary to provide our services or comply with legal obligations. We may share
your information with trusted third-party service providers, such as payment processors or shipping
companies, to help us fulfill your orders.

We may also disclose your personal information if required by law, court order, or other government or
law enforcement authority.

Cancellation: If you wish to cancel your order, you may do so before the product has been shipped. If you
cancel your order after the product has been shipped, shipping charges will be deducted.

Who We Share Your Data With: We may share your personal information with trusted third-party service
providers, such as payment processors or shipping companies, to help us fulfill your orders. We may also
share your personal information if required by law, court order, or other government or law enforcement
authority.

How Long We Retain Your Data: We retain your personal information for as long as necessary to provide
our services and comply with legal obligations. We may also retain non-personal information, such as
website usage data, to improve our services.

What Rights You Have Over Your Data: You have the right to access, correct, and delete your personal
information. You can do this by logging into your account or contacting our customer support team. You
also have the right to object to or restrict the processing of your personal information.

Where Your Data is Sent: Your personal information may be stored and processed in India or any other
country where we or our service providers operate. We take appropriate measures to protect your
personal information, including implementing reasonable security measures and data protection policies.

Children’s Privacy: Our website is not intended for use by children under the age of 13. We do not
knowingly collect personal information from children under the age of 13.

Changes to this Privacy Policy: We reserve the right to modify this Privacy Policy at any time. If we make
material changes to this policy, we will notify you by email or by posting a notice on our website prior to
the effective date of the changes. Your continued use of our website and services after the effective date
of any changes to this policy constitutes your acceptance of the revised policy.

Wallet Data Privacy: “At FOIS: Flavour of Indian Spices, we’re dedicated to safeguarding your privacy,
which extends to your wallet data. When you utilize our wallet feature, we gather and secure key information,
including your name, email, billing details, and transaction history. This data serves essential functions,
such as processing payments, recording transactions, and rewarding loyalty. Rest assured, we implement
robust security measures, and for wallet transactions, we collaborate with reputable third-party payment
processors (please review PhonePe’s Privacy Policy). You retain control over your wallet data, with easy
access and modification options in your account settings. We retain transaction history for a defined period,
after which it may be anonymized or deleted. Be assured that any updates to how wallet data is managed
will be clearly outlined in this Privacy Policy.

Contact Us: If you have any questions or concerns about our Privacy Policy or our use of your personal
information, please contact us at privacy@fois.co.in. We will respond to your inquiry as soon as possible.

Effective Date: This Privacy Policy is effective as of [June 1, 2023] and supersedes all prior versions of our
Privacy Policy.